Call 916-94-SPEAK (916-947-7325).
At the tone…
Say the area code and phone number you intend to message (for example, 916-502-3498).
Leave a normal voice message up to 120 seconds.
You're done!
FAQs
Will SayType work from my cell phone?
Unless your phone number is blocked in terms of caller ID, SayType should work from any phone, cell phone or land line.
Will SayType work from my land line?
Yes, SayType works to send messages from any phone with dial tone regardless of the network, provider, or type of phone.
What providers do SayType currently support?
We currently support the following providers: Cingular/AT&T, T-Mobile, Verizon, Sprint/Nextel, Alltel, Metro PCS, Boost Mobile, and US Cellular. If this does not include your network, let us know through the Contact Us link and we will address that issue.
Is SayType a telephone service provider?
No, SayType specializes in the process of converting voice into text, not providing a dial tone service.
Does SayType use or deduct text messaging credits from my current service plan?
No, calling SayType uses your minutes, not your text messages.
Does SayType sell my personal information to third parties?
No, SayType does not send out spam messages or sell their customers’ information to third parties. All messages sent by SayType are either messages sent by customers, or system messages informing users of their account activity.
I can’t remember the phone numbers of all my contacts.
Log in on SayType.com through the login link. Then set up your SaySmartbook. This works like an address book for all your contacts. You can assign a phone number and email address to each set of initials. You can then use these initials to send messages to your contacts. For example, you can set the initial JK to a friend named John Kent. Then when you call SayType, your message can be something like “JK1. Hey John, I’m just testing out this service that allows me to send text messages with my voice”. The number 1 that you see indicates that you wish to send a text message. The number 2 indicates that you want to send John an email. If the system is having a problem detecting the initials, it may help to even prefix the initials with the same number too, such as “1JK1” or “2JK2”.
How do I obtain a login for SayType.com?
You can automatically obtain your login by calling 916-94-SPEAK (916-947-7325) and sending one message. SayType will activate the number that called, and you will be able to log in at SayType.com using your phone number as the login name as well as the password. Upon initial login, you will be prompted to enter a new password and e-mail address. After updating this information, enter by clicking the Address Book link.
How do I navigate around my SaySmartbook?
Point and click on the alphabet bar at the top of the page to the letter you wish to go see. This is the first letter of the two initials. For example, clicking on J will give you the entries JA through JZ. Translate messages into a different language using SayTranslator requires using the drop down menu to the right of the e-mail contact box to select the desired language messages should be sent to the selected contact.
How do I add text messaging contacts to my SaySmartbook?
Find the pair of initials to which you wish to add a phone number. Point your cursor and click inside the box closest to the two initials. Enter the 10 digit number you want associated with those two initials. Press Enter or click the Submit button on the bottom of the page to save your new contact. Continue and repeat the process as many times as you desire.
How do I add e-mail addresses as contacts to my SaySmartbook?
Find the pair of initials to which you wish to add an e-mail address. Point your cursor and click inside the box farthest away from the two initials. Enter the e-mail address including @ and .com/.net that you want associated with those two initials. Press Enter or click the Submit button on the bottom of the page to save your new contact. Continue and repeat the process as many times as you desire.
What if I have more than one contact for any two initials?
Purchase Speed dial for SayType. This provides you with an additional set of A-Z contacts that require only one letter and the standard two initials. Or get creative and us a different set of initials that will be easy to remember your specific contact by.
How do I purchase additional SayType message credits?
Visit http://shop.saytype.com to purchase additional SayType message credits. Different packages are available to fit all of your messaging needs.
What would prevent me from being able to send messages using SayType?
Calling from a phone number that blocks caller ID Calling from a number that does not have any remaining SayType message credits Background noise Not identifying where you want the message to be sent Speaking two different languages in the same message.
How come a text message is not received even when I correctly say what number I want it to be sent at the tone?
Not all cell phone service providers have enabled the SayType service on their network. Inform us through the Contact Us link on our page and let us know which carrier you are using. In addition, to speed up the process, call your carrier and tell them to allow e-mails from admin@saytype.com. This service is used by the hearing impaired, and not allowing SayType to send messages through the carrier is a form of discrimination.
How do I experience the best results using SayType?
Speak slowly, clearly, and in complete sentences for the most accurate results. It make take some experience to see how SayType reacts to how you enunciate and pronounce certain words and letters. This is especially important when using the SaySmartbook to send messages. However, don’t worry. The unsuccessful messages that you send will be sent back to you, and will not deduct from your message credits.
Additional Tips
- First, make sure your phone is set to “Caller ID enabled / Call privacy-off”, else prefix the phone number with “*82” (e.g. *829169477325) as an alternative to enabling caller ID.
- Spell out the names of people and places to ensure accuracy.
- Do not speak both English and Spanish in the same message. The message cannot and will not be transcribed. This included saying where you want you message to be sent at the tone.
- If you forget to say where you want you message to be sent, the message will be returned to your phone without charge.
- Sending FREE messages to yourself only works when you have credits on the phone number from which you are using to call SayType.
- SayType does not work with blocked phone numbers. No exceptions. Be sure that your phone’s settings are not set to hide your phone number.
- Background noise will affect the accuracy of your message, but not entirely. A voice message can still be turned into text even with background noise, but the accuracy decreases.